Pick one option from the criteria you describe.
{"type":"choice","criteria":{"billing":"payments and refunds","shipping":"deliveries"}}{"choice":"billing","confidence":1.0,"probabilities":{"billing":1.0,"shipping":0.0}}Typed decisions
Ask a typed question.
Get one answer._
SystemOne answers choice, score and yes/no questions about any state: a text, a JSON object, a conversation. Compatible with the TypeSafe System One API and SDKs.
Three primitives
Place the state on a scale whose levels you name.
{"type":"score","criteria":["calm","annoyed","furious"]}{"score":2.0,"confidence":1.0,"probabilities":{"0":0.0,"1":0.0,"2":1.0}}Answer yes or no to an instruction.
{"type":"noul","instructions":"Do they ask for a human?"}{"noul":1.0}How it works
- 01Describe the optionsLabels with one sentence each, in your language.
- 02Send the stateA text, a JSON object or a list of messages.
- 03Act on the answerOne option per question, ready to route, confirm or escalate.
One answer, no doubt measured
The engine picks one option and says so: probabilities are one-hot and confidence is always 1.0. Use the choice; do not read a certainty into the numbers.
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